​ACCESSIBILITY STATEMENT

Our Commitment to Accessibility

At New Again Wheel Repair, founded and operated by John and Lucas Thomas, we are committed to ensuring digital accessibility for all users, including individuals with disabilities. We continuously work to improve the accessibility and usability of our website, www.newagainwheelrepair.com, applying relevant accessibility standards where possible to provide an inclusive browsing experience.

Conformance Standard

We strive to align our web content and user experience with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline best practices to make web content more accessible for people with sensory, cognitive, and mobility disabilities.

Accessibility Features on Our Website

To enhance accessibility, our website incorporates practices such as:

• Clear Content Hierarchy: Using structured headings (H1, H2, H3) to allow screen readers and assistive technology to navigate content seamlessly.

• Text Alternatives (Alt Text): Providing descriptive text alternatives for images, including examples of wheel restoration, curb rash repairs, and service photos.

• Readable Typography & Contrast: Ensuring high color contrast between text and background elements for readability.

• Mobile-Friendly & Responsive Layout: Designing pages that scale properly across mobile devices, tablets, and desktop displays.

• Alternative Communication Channels: Providing multiple direct ways to contact John and Lucas Thomas—including direct phone, SMS/text messaging, and on-site scheduling—for users who prefer alternatives to online forms.

Continuous Improvement & Known Limitations

While we strive to adhere to accepted guidelines for accessibility, it is not always possible to do so in all areas of the website simultaneously as web standards evolve. We regularly review our site to identify and fix potential accessibility barriers.

Feedback & Assistance

We welcome your feedback on the accessibility of www.newagainwheelrepair.com. If you encounter any accessibility barriers, experience difficulty viewing or navigating any content, or need assistance requesting a mobile wheel repair quote, please contact us directly:

• Business Owners: John and Lucas Thomas

• Phone / Text: 918-922-9266

• Email: newagainwheelrepair@gmail.com

• Website: www.newagainwheelrepair.com

We aim to respond to accessibility feedback and assistance requests within 1–2 business days.