Privacy Policy
A legal disclaimer
Privacy Policy
Effective Date: July 25, 2026
Business Name: New Again Wheel Repair
Website: www.newagainwheelrepair.com
Founders: John and Lucas Thomas
At New Again Wheel Repair, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, text us photos of your vehicle, or use our mobile wheel and rim repair services.
1. Information We Collect
When you interact with www.newagainwheelrepair.com or request a quote, we may collect the following types of information:
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Personal Identification Information: Name, phone number, email address, and home or office address (service location).
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Vehicle & Service Information: Vehicle year, make, model, and photographs of your wheel damage submitted for quote evaluations.
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Technical & Usage Data: IP address, browser type, device information, and pages visited on our website gathered through standard analytics tools to help us improve user experience.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
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Providing accurate price quotes for mobile wheel, rim, and curb rash repairs based on your submitted photos and vehicle details.
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Scheduling, coordinating, and executing on-site mobile repair services at your location.
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Communicating with you regarding your appointments, service updates, or answering your inquiries.
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Improving our website functionality, customer service, and local SEO performance across the Tulsa metropolitan area.
3. How We Protect Your Information
We implement appropriate security practices to protect your personal data, phone numbers, and vehicle photographs against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or mobile text messaging can be guaranteed 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to third parties. We may share your information only under the following limited circumstances:
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Service Execution: With John and Lucas Thomas (and any direct operational personnel) solely for the purpose of fulfilling your repair service.
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Legal Compliance: If required by law, court order, or governmental regulation to protect our rights, property, or safety.
5. Text Messaging & Communications
If you contact us via phone or text message for a quote, you consent to receive text communications back from New Again Wheel Repair regarding your estimate and appointment. You can opt out of non-essential communications at any time by replying "STOP."
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us directly:
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Business Owners: John and Lucas Thomas
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Phone / Text: 918-922-9266
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Website: www.newagainwheelrepair.com